Vivian chih’s sharing of negotiation skill

Learning from the following favorite words:

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Learning to observe yourself is simple, but not easy, particularly in conflicts. With practice, you get better and better. Ideally, the balcony is not just a place to visit from time to time, but rather a home base. In your interaction with others, you can learn to be on the stage enacting the drama while at the same time watching it form the balcony.

Quote from <Getting to yes with yourself>