Vivian chih’s sharing of negotiation skill

Learning from the following favorite words:

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Observation gives us the understanding of a scientist studying what a beetle looks like under a microscope, whereas listening gives you the understanding of what it feels like to be a beetle. You can benefit from both modalities together. Anthropologists have found that the best way to understand a foreign culture is to participate in actively and at the same time to maintain an outside observer’s perspective. I find this method, called participant observation, is equally useful when it comes to understanding ourselves.

Quote from <Getting to yes with yourself>