Vivian chih’s sharing of negotiation skill

Learning from the following favorite words:

Even if, objectively speaking, we are only partly in control of our circumstances, we still have considerable control over our experience. We can choose how we interpret what happens to us, no matter how bad, which will directly influence how we continue to feel about it and how we respond. If a business deal turns sour, we can choose to blame others and stew in our resentment and anger, or we can choose to see it as an occasion to learn and move on to a new deal.

Quote from <Getting to yes with yourself>