Vivian chih’s sharing of negotiation skill



Learning from the following favorite words:

It is important to say why thinks the statement is a lie and to suggest what the motive of the liar might be. I call this “framing.” Motive is important. If I can’t think of any reason the person might have for misrepresenting the truth, then might chalk their statement up to ignorance or reckless disregard for the truth.

Quote from <Good for you, great for me>