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Learning from the following favorite words：

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No matter how much strategizing you do, almost every negotiation will include some unexpected twists and turns… Internal changes on your own side may require a shift in priorities, Although you can’t plan for every possibility, you ought to proceed in a way that insulates you against an arrray of possible surprises– the kinds of thins you are aware might happen.

You should negotiate in a way that gives you as much protection as possible.

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Learning from the following favorite words：

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To solve problems using mediation:

1. All parties have to be willing to work together
2. A competen neutral professional should guide the process
3. The parties must agree on procedural ground rules

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Learning from the following favorite words：

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Anyone interested in winning at win-win negotiation should consider adding a mediator to the mix. You may be able to claim more and win at win-win negotiatioin if the terms of an agreement are worked out with the help of a mediator in a confidential context.

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Learning from the following favorite words：

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Learning from the following favorite words：

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Mediation as prblem -solving requires three things:

…….

3) An agreement on procedural ground rules (e.g., confidentiality, timetable, agenda, good faith effort, etc.)

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Learning from the following favorite words：

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Mediation as prblem -solving requires three things:

…….

2) the availability of a neural with sufficient knowledge and skill to manage difficult conversations;

……

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Learning from the following favorite words：

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Mediation as prblem -solving requires three things:

1) a wilingness on the part of all the relevant stakeholders to work together to resove a probelm or deal with a situation;

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Learning from the following favorite words：

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However, if the product of a mediation effort involves a commitment to take a set of corrective actions without admitting that rules have been broken, those who want compensation or want the multinationl’s practives to change can get what they want, while the multinatinal gets an acceptable outcome.

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Learning from the following favorite words：

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Mediation ( behind closed doors and with a promise of confidentiality) can be the best way of getting one side to accept a pretty good outcome while the other side get a great outcome.

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Learning from the following favorite words：

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The more informal the interaction, the less likely the parties have been to overstate their claims or react defensively. A problem-soving approach to mediation seeks to bring the parties into the trading zone and shift from assessing blame to creating value.

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