Vivian chih’s sharing of negotiation skill

Learning from the following favorite words:

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In my teaching and writing, I emphasize the concept of going to the balcony. The balcony is a metaphor for a mental and emotional place of perspective, clam, and self-control. If life is a stage and we are all actors on that stage, then the balcony is a place from which we can see the entire play unfolding with greater clarity.

Quote from <Getting to yes with yourself>