Vivian’s sharing：
Learning from the following favorite words：
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At least one scholar argues that crisis situations can confront negotiators with yet another, more confounding and fundamental, challenge: a conflict of worldviews( Docherty 2001). In such situations, a negotiator’s work goes well beyond strategies for lowering emotion, bringing order to chaotic situations and finding common ground. It can involve negotiating reality itself.
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Quote from <Rethinking Negotiation Teaching>