Vivian chih’s sharing of negotiation skill

Vivian’s sharing:

Learning from the following favorite words:

At least one scholar argues that crisis situations can confront negotiators with yet another, more confounding and fundamental, challenge: a conflict of worldviews( Docherty 2001). In such situations, a negotiator’s work goes well beyond strategies for lowering emotion, bringing order to chaotic situations and finding common ground. It can involve negotiating reality itself.

Quote from <Rethinking Negotiation Teaching>