Learning
from the following favorite words:
“
Observing
ourselves so that we don’t react may seem easy, but it is often tough to do,
particularly in the heat of a difficult conversation or negotiation. As one
business executive recently said to me “I think of myself as a calm, cool
person. And I am that way at work. But then sometimes, I find myself snapping
at my wife. Why can’t I stay calm like I am at work?” like this husband, when
our emotions get triggered, we all too often “fall off the balcony.” If we want
to be able to consistently rely on self-observation to keep us from reacting,
it helps greatly to exercise it like a muscle on a daily basis.
”
Quote
from <Getting to yes with yourself>